Particle logo
Customer story · Particle

5x AI visibility for
a US DTC men's brand.

Particle, a men's beauty brand sold direct-to-consumer in the United States, ran the full Aiso engagement across hair care, shampoo, perfume, dandruff, and baldness topics. mind Retail covered the outcome.

Particle for Men daily-care face cream
~5x
AI visibility growth, reported by mind Retail
ChatGPT + Gemini
AI engines optimized
On-site + off-site
optimization across the funnel

The brand

Particle sells men's beauty and skincare direct-to-consumer in the United States. The team competes for attention in channels where the buyer is already searching for a solution. AI assistants are increasingly one of those channels, especially for category-defining questions like which shampoo to use, how to handle dandruff, or what to do about hair thinning.

The challenge

When prospective Particle customers ask ChatGPT, Gemini, or Perplexity for product recommendations in men's grooming, the answer set is narrow and consequential. A brand that is not surfaced in those answers is effectively invisible for that visit, even if it ranks well in classic search. Particle wanted to know which prompts customers were actually asking, where Particle did and did not appear, and what to fix first.

How we ran it

Aiso engagements follow a structured three-phase plan - research, actions, reporting. The Particle engagement covered the full plan across the brand's main topic clusters and combined on-site optimization with off-site work on the third-party sources AI assistants cite.

  1. Phase 1 · Research

    • Onboarding: products, target markets, and personas mapped to a structured sheet.
    • Key prompts: real ChatGPT and Gemini queries identified by topic cluster - hair care, shampoo, dandruff, perfume, baldness, anti-aging - with intent classification.
  2. Phase 2 · Actions

    • On-site optimization: page speed, content, and structure so assistants can retrieve and quote the right pages.
    • llms.txt file produced with implementation guidelines.
    • Crawlability report: which pages AI assistants could and could not retrieve.
    • Schema markup audit and JSON-LD snippets ready for the dev team.
    • Off-site source strategy: mapping the forums, communities, media, and review sites AI assistants cite in men's grooming, and earning brand-attributed, genuinely useful placements there.
    • Competitive benchmarking against the rest of the men's beauty category.
  3. Phase 3 · Reporting

    • KPI targets aligned with business objectives.
    • AI-referral attribution: UTM tagging on AI-assistant referrals plus a post-purchase "where did you hear about us?" survey to capture AI-influenced demand.
    • Bottom-of-funnel attribution: AI-assisted clicks and conversions modeled in Google Analytics.
    • Top-of-funnel impressions modeled from server logs into a Looker dashboard.

The outcome

According to mind Retail's reporting in 2025, Aiso multiplied Particle's visibility inside AI search approximately fivefold, across the brand's core grooming topics - from which shampoo to use to how to handle dandruff and thinning hair.

For background on how the underlying data works, see our methodology page.

Frequently asked questions

What did Aiso do for Particle?

Aiso ran its full engagement for Particle, a US direct-to-consumer men's beauty brand, across the brand's main topic clusters: hair care, shampoo, perfume, dandruff, and baldness. The work followed Aiso's structured three-phase plan. In research, Aiso mapped products, markets, and personas and identified the real prompts customers ask ChatGPT and Gemini. In actions, Aiso combined on-site optimization (speed, content, structure, schema, an llms.txt file, a crawlability report) with an off-site source strategy that maps and earns placements on the third-party sources assistants cite in men's grooming, then benchmarked Particle against the category. In reporting, Aiso aligned KPI targets with business goals and set up AI-referral attribution using UTM tags and a post-purchase survey, plus clicks, conversions, and impression modeling in Google Analytics and Looker.

What results did Particle see?

According to reporting by mind Retail in 2025, Aiso multiplied Particle's visibility inside AI search approximately fivefold. That growth spanned the brand's core topics in men's grooming, including which shampoo to use, how to handle dandruff, and what to do about hair thinning.

How does Aiso improve a brand's visibility in AI assistants like ChatGPT?

Aiso follows a structured three-phase method. Research maps the brand's products, markets, and personas and identifies the real prompts customers ask ChatGPT, Gemini, and other assistants, with intent classification. Actions cover the on-site work (a tech review, an llms.txt file, a crawlability report, a schema audit with JSON-LD) and the off-site work (mapping and earning placements on the sources assistants cite), plus competitive benchmarking. Reporting aligns KPI targets with business objectives and models AI-assisted clicks, conversions, and impressions so the brand can see where it appears and what to fix first.

Does Aiso work for direct-to-consumer and ecommerce brands?

Yes. Particle is a men's beauty and skincare brand sold direct-to-consumer in the United States, and it ran the full Aiso engagement. AI assistants are increasingly where shoppers ask category-defining questions, such as which product to use for a specific problem, so direct-to-consumer and ecommerce brands competing for those moments are a natural fit for the method.

How can I get the same results for my brand?

You can start a free trial to see where you appear in AI assistants today, or book a call with the Aiso team to talk through what it would take to get cited more often in your category.

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