Support Center
Get Help with AI Bot Monitor
We're here to help you get the most out of AI Bot Monitor. Find answers to common questions, troubleshooting guides, and ways to get in touch with our support team.
Documentation & Resources
📚 Documentation
Complete setup guides, API references, and configuration options.
View Documentation →Frequently Asked Questions
How does AI Bot Monitor detect bots?
We use advanced user-agent pattern matching to identify AI bots including ChatGPT, Perplexity, and other AI search engines. The detection happens in real-time with minimal performance impact.
Will this slow down my website?
No, AI Bot Monitor uses non-blocking middleware architecture. Response times typically increase by less than 100ms, and often much less. The logging happens asynchronously to prevent any impact on user experience.
What storage options are available?
You can choose from MongoDB Atlas (automatic setup), Vercel KV for high-performance storage, webhook endpoints for custom integrations, or console logging for development.
How do I access my analytics data?
Built-in API endpoints provide access to your data: /api/bot-logs for AI bot visits, /api/all-requests for comprehensive logs, and /api/analyze-requests for traffic analysis.
Troubleshooting
Common Issues & Solutions
Middleware not logging requests
- Check that middleware.ts is in your project root
- Verify MongoDB connection string is correct
- Ensure API routes are deployed correctly
Performance issues
- Check MongoDB Atlas connection limits
- Verify middleware is non-blocking
- Consider using Vercel KV for high-traffic sites
Bot detection not working
- Test with /api/test-bot-detection endpoint
- Check user-agent patterns in logs
- Verify bot detection is enabled in config
Contact Support
📧 Email Support
Get help from our technical support team. We typically respond within 24 hours.
[email protected]Community & Updates
Stay Updated
Get the latest updates, feature announcements, and community discussions:
Service Status
All Systems Operational
AI Bot Monitor is running smoothly. Check our status page for real-time updates.
View Status Page →